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What the student needs to understand or do |
What they can expect from us |
Clarify their role and their expectations and identify the benefits
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- Clarify if they are representing a cohort or just themselves.
- Identify previous experiences of SAP that could influence their expectation - do they have lessons learnt that they can contribute to this activity?
- Motivation – ask them to reflect on why they put themselves forward for this opportunity
- Ensure they understand the value they bring and the role they play in the project or initiative (these responses will be part of ongoing reflection activity throughout the experience)
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- Introduce the students to the team and explain their role and value and unique perspective
- Support them in overcoming any feelings of imposter syndrome
- Establish and articulate an understanding of mutual learning
- Ensure they understand the value they bring and the role they play in the project or initiative (this will be part of ongoing reflection activity throughout the experience).
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Clarify the project/initiative
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- Indicate they understand the goals of project.
- Appreciate that they may be new and engage with background reading, or introductory activity that helps explain the context
- Understand roles, tasks, timeframes
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- Involve them from the start of the project – so they have an understanding of the scope, goals, why this is important, background information to help bring up to speed
- Ensure they have access to all project documentation.
- Check-in (many times) that they understand.
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Training
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- Identify the skills and experiences they bring and the potential area where they may need support
- Recognise the opportunity to build and develop non- technical competencies (soft skills), learn, prioritise, take responsibility, self- efficacy, make decisions, solve problems, communicate and work as a team
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- Support the development of any skills / background knowledge e.g., time management, background reading, software, project methodology
- Provide support in developing teamwork and professional skills
- Provide guidance regarding any organisational, governance, and cultural considerations or potential sensitivities (any hidden minefields)?
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Connecting as a team
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- Share with the team any relevant background, skills, expertise or interests that can contribute to the project
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- Allow sufficient time for the team to form a partnership prior to commencing project work. Don’t start without them!
- Introduce the whole team - who they are, what their expertise is, what are their roles, establish expectations
- Support of positive and negative outcomes, celebrate positives and learn from mistakes, and recognise there may not be predetermined outcomes
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Commitment to authenticity
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- Understand the need for honest and authentic participation, with respect and constructive criticism
- Identify potential conflicts of interest and understanding of privacy or confidentiality considerations
- Professional & ethical approach
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- Facilitate discussion to ensure they have a voice
- Provide a safe place for them to share collaborate and experiment
- Disclose interests which may impact the partnership
- Professional & ethical approach
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Respect and dedicate the time required
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- Understand the expectation to come to meetings prepared
- Meet or negotiate time frames, but also advise when there is an impact on studies
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- Timely communication and recognition (and reward/pay) of time required of un-scheduled workloads e.g background reading required before meeting.
- Understand that they must also meet their study requirements
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Communication
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- Reach out for help, and understand who and how to contact
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- Ensure access to key documentation and timely access to information
- Verbal persuasion- encouragement regarding their contribution inputs and outputs
- Provide a mentor or buddy
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Logistics and access
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- Establish regular times to meet (even just to ask a question) outside of formal meetings
- Identify competing commitments
- Utilise channels of communication and other professional expectations (e.g. dress code)
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- Be available to be contacted outside of scheduled meeting times
- Enable ready access to relevant or essential documentation
- Clarify agreed channels of communication
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